Most scheduling tools were built for salons and barbers.
EaseAppt was built for healthcare โ DME Sales Orders, therapist license states, doctor facility slots, and everything in between.
Generic tools don't know what a DME Sales Order is. They can't check if a therapist is licensed in your patient's state. They don't understand why a doctor's schedule at Clinic A is different from Clinic B.
So your staff ends up doing all of that manually โ calling therapists to confirm availability, cross-checking license lists in a spreadsheet, hoping nobody books the same slot twice.
"We spent 2 hours every morning just figuring out who could see which patient."
Double bookings that nobody catches until the therapist is already driving.
Patients getting reminder calls instead of WhatsApp messages โ most don't even pick up.
"Before EaseAppt, I had a whiteboard on the wall and a color-coded Excel file. Every Monday morning was a disaster. Now I open the dashboard and everything's justโฆ there."
"Our no-show rate went from 28% to under 10% in six weeks. The WhatsApp reminders in Gujarati made a huge difference for our Ahmedabad patients."
One choice sets the whole flow. Doctor mode shows facility-based slot grids. Therapist mode pulls from the DME Sales Order and runs all 7 eligibility checks automatically.
Not just "available in theory." EaseAppt checks license state, classification match, daily visit limits, active time-off, and overlap with existing appointments โ all in real time.
โก Takes about 2 secondsLive 30-minute slot grid. UPI, card, or insurance. Slot is held immediately โ double-booking is validated twice to handle the rare race condition.
Patient gets WhatsApp (India) or SMS (US). Provider sees it on their calendar. Admin has it in the dashboard. Nobody has to call anybody.
We didn't build a generic calendar with a healthcare skin on top. Every feature below came from talking to DME coordinators, clinic managers, and therapists who were tired of workarounds.
Slots update the moment someone books. No page refresh needed. If a slot gets taken while a patient is selecting, they see it immediately โ not after submitting the form.
License state ยท Facility exclusions ยท Equipment classification ยท Daily visit limit ยท Availability windows ยท Time-off ยท Overlap check. All filtered automatically when you click "Find Available Therapists." Results ranked by distance from patient.
Razorpay for India โ PhonePe, GPay, Paytm, BHIM, cards, net banking, EMI. Stripe for the US. Patients pay before they arrive.
Automated 24h and 1h reminders. WhatsApp in Hindi, Gujarati, Marathi, or Tamil. No-show rates drop by 50โ60% on average within the first month.
Unique video room per appointment. Join link in the WhatsApp confirmation. Works on any phone browser, optimised for 4G.
Encrypted at rest, explicit consent flows, full audit trail. US and Indian healthcare data regulations covered out of the box.
Hindi, Gujarati, Marathi, Tamil, and English across the entire patient flow โ booking screens, confirmations, WhatsApp messages, and SMS. Language auto-detects from the browser. It's not bolted on; it's built in from the start.
Doctors set a weekly schedule per facility. Patients browse live 30-minute slots. One doctor can have different hours at different clinics โ the system handles it.
Tied to a Sales Order from Brightree or NikoHealth. The system runs 7 checks and ranks eligible therapists by distance. Admins pick, confirm, done.
If your day involves Brightree Sales Orders, equipment classifications, and coordinating therapists across multiple states โ EaseAppt was designed specifically for your workflow. Patient data flows in from the Sales Order. No re-entering anything.
No separate app. No Zoom link in an email nobody reads. Patients get a join link in their WhatsApp confirmation. It opens directly in the browser.
We didn't add an India flag to a US product. Both markets were designed together from day one.
DME providers, respiratory therapy networks, and multi-location clinical practices.
Multi-specialty clinics, DME suppliers, and therapy networks across Gujarat, Maharashtra, Tamil Nadu, and beyond.
Not cherry-picked quotes โ these are people who used to do this on spreadsheets.
"I'll be honest โ I was skeptical. We'd tried two other platforms and both failed at the DME piece. EaseAppt was the first one where I didn't have to explain what a Sales Order was. They just got it."
"No-shows dropped by 55% in the first month. Sending reminders in Gujarati on WhatsApp made a bigger difference than I expected. Patients actually show up now."
"Setup was 3 days. Our team was booking therapist visits on day 4. The license state filter meant we stopped accidentally assigning therapists who couldn't legally see the patient."
All plans include unlimited patient appointments. You pay for the platform, not every time someone books.
We'll set up a sandbox with your facility type, walk through the booking flow that matches your workflow, and answer every question your ops team has. No pressure, no hard sell.
No spam. Seriously โ we hate it too.
If your question isn't here, just ask us in the demo โ we'll answer anything.